Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Spacious Rooms
Friendly Staff
Repetitive Dining
Room Renovations Needed
7.8/10
Very good
Rooms
7.8
Location
8.8
Service
8.2
Dining
7.3
Guest reviews
7.8/10
based on 6 reviews
8.9
8.9/10based on 455 reviews
Tommy
United Kingdom,
December
2023
8.2/10
I had a wonderful time at this hotel surrounded by lush greenery and birdsongs, offering spacious rooms in little Dutch colonial style bungalows that just needed a minor touch-up. The service was exceptional, with staff always smiling and ready to assist, although there was a minor issue with baggage placement. The location was perfect for exploring the cultural triangle and enjoying encounters with wildlife, but the dining experience, while varied, could use improvement.
Rooms
8.0
The rooms with huge balconies to sit and enjoy were a good size and enhanced by the lush greenery and birdsongs.
Service
9.0
The staff were all friendly, helpful, and always had a smile, especially the man in the tours and tourism section.
Location
9.0
The hotel is set in a fabulous green area near significant tourist attractions and wildlife sanctuaries, offering a safe and serene environment.
Dining
7.0
The dining options were plentiful with a wide array of choices, including fresh egg selections, although the restaurant quality left something to be desired.
Facilities
The facilities were satisfactory, catering to various needs of the guests.
Jimmy
United Kingdom,
November
2023
7.4/10
My stay at this hotel was a mixed bag. The rooms made a perfect base from which to explore this fascinating part of Sri Lanka. They were spacious and terrific, but unfortunately, the room was far too hot, far away, and had lots of bugs. The need for a major update was evident, including the mattresses, a dated shower room, and the lack of coffee making facilities.
Rooms
7.0
The rooms were spacious and terrific.
Service
9.0
The service was excellent and very personable. The staff members were well trained, friendly, and extremely attentive, with a great sense of humor.
Location
8.0
The location was superb for bird watching, offering a very quiet environment, especially suitable for those wishing to rest and enjoy nature. It was also convenient to visit the nature reserve and Sigiriya Rock within a short drive.
Dining
7.0
The dining experience was fine, but the bread selection for breakfast was lacking compared to the evening. It's worth noting that Welsh pastries were available.
Facilities
6.0
The hotel had small cottage-like rooms spread around the place.
Dave
United States,
November
2023
7.6/10
My stay at the hotel was a true nature retreat, surrounded by the sounds of monkeys, birds, and butterflies. The rooms were spacious, comfortable, and meticulously clean, providing a tranquil setting despite a bit of noise. However, service could be improved with a more attentive approach and less emphasis on tips.
Rooms
8.0
The rooms were big, comfortable, and kept clean, offering a welcoming environment despite some noise from above.
Service
6.0
The service at the hotel was a bit lacking, with a focus on tips rather than genuine care. However, the individual units and amenities like a mosquito net were thoughtful.
Location
9.0
The location was breathtaking, by a large lake with abundant birdlife. The green surroundings and walks through wooded areas were truly relaxing.
Dining
7.0
I had an interactive dining experience with Chef Kelum, learning to make my own noodles. The service team tried to create a pleasant atmosphere, although the dining room felt a bit overcrowded at times.
Facilities
8.0
The hotel facilities were well-maintained, with a scenic view and a romantic candle-lit dinner option by the Jetty.
Harry
United Kingdom,
August
2023
8.2/10
I absolutely loved my stay at this hotel! The rooms were spacious and comfortable, tucked away amidst beautiful trees, offering a peaceful retreat. The service was exceptional, with staff going above and beyond to ensure a fantastic experience. The location was stunning, perfect for relaxation and exploring nearby cultural treasures. The dining options were good, although they could get repetitive. Overall, a wonderful place to stay with a few minor areas that could be improved.
Rooms
8.0
Our room was large, comfortable, and had a massive balcony with gorgeous woodland views.
Service
9.0
The staff here are on a different scale compared to other places I've visited. They were caring, welcoming, and always ready to assist with anything we needed.
Location
9.0
The hotel's location is simply beautiful, offering a quiet environment amidst lovely gardens and a picturesque lake. It's also conveniently situated for exploring the cultural triangle sites nearby.
Dining
7.0
The dining experience was good overall with a wide selection of quality food, although it could get repetitive at times.
Facilities
8.0
The hotel facilities were great, offering everything we needed for a comfortable stay.
Spacious Rooms
Repetitive Dining
Samantha
United Kingdom,
August
2023
7.8/10
The hotel offers clean and comfortable rooms with friendly and helpful staff but falls short in catering to local guests. While the location provides a quiet environment and personal space, it lacks a lake view.
Rooms
8.0
The rooms were clean and the staff was friendly and helpful.
Service
7.0
The staff provided great service overall but lacked cultural sensitivity towards local guests.
Location
9.0
The beautiful natural surroundings and wildlife make the location serene and ideal for exploring.
Dining
7.0
The dining options were decent but lacked inclusivity towards Sri Lankan guests.
Facilities
8.0
The resort offers a range of amenities for convenience.
Michael
United Kingdom,
July
2023
8.8/10
I had a wonderful stay at the hotel. The rooms were cozy and clean, and the staff was incredibly helpful and always had a smile. The location was beautiful, perfect for relaxation and close to nature. The dining options were varied and delicious, offering a great culinary experience. However, the room's air conditioner was too loud, making it challenging to sleep peacefully.
Rooms
8.0
My room was lovely with a large balcony overlooking the grounds and the lake. The spacious cabin had a wonderful bed, 2 desk areas, and a sitting area. The bathroom was fantastic with a massive tub.
Service
9.0
The staff was fantastic, always ready to solve any issues with extreme attention to detail. They were also very accommodating and creative with special requests.
Location
9.0
The hotel is situated in extensive gardens teeming with local wildlife, making it perfect for a leisurely stroll or birdwatching. However, be cautious of the mischievous monkeys in the area.
Dining
9.0
The dining options were excellent, offering a variety of Western and local dishes. The fresh grill stations were a highlight, providing a vast selection of meats and fish.
Facilities
9.0
The facilities were top-notch, providing everything I needed for a comfortable stay.